Coronavirus Updates

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Latest Updates

All details correct at time of publication. Changes are expected and will be updated here as and when we are informed

*We have contacted the council directly to obtain access details.

**Details provided by NLIS.

***Working days subject to change and are relevant to Council Searches only. For turnaround times of Regulated Searches please contact PSG/poweredbypie Customer services directly.

10 July


Local AuthorityStatusAre we able to produce a Regulated Search?*Are we able to obtain a Council Search?**Notes***
Adur District CouncilWorking RemotelyYesYes20 Working Days
Allerdale Borough CouncilAwaiting clarificationAwaiting clarificationAwaiting clarification 
Amber Valley Borough CouncilWorking RemotelyYesYes15 Working Days
Arun District CouncilWorking RemotelyYesYes 
Ashfield District CouncilWorking RemotelyYesYes 
Ashford Borough CouncilWorking RemotelyNoYes 
Aylesbury Vale District CouncilWorking RemotelyYesYes 
Babergh District CouncilWorking RemotelyYesYes 
Barking and Dagenham London Borough CouncilWorking RemotelyYesYes5 Working Days
Barnet London Borough CouncilWorking RemotelyYesYes 
Barnsley Metropolitan Borough CouncilWorking RemotelyYesYes 
Barrow in Furness Borough CouncilWorking RemotelyNoYes 
Basildon District CouncilWorking RemotelyYesYes 
Basingstoke and Deane Borough CouncilWorking RemotelyYesYes10 Working Days
Bassetlaw District CouncilWorking RemotelyYesYes 
Bath and North East Somerset CouncilWorking RemotelyYesYes 
Bedford Borough CouncilWorking RemotelyYesYes12 Working Days
Bexley London Borough CouncilWorking RemotelyYesYes 
Birmingham City CouncilWorking RemotelyYesYes7 Working Days
Blaby District CouncilWorking RemotelyYesYes7 Working Days
Blackburn with Darwen Borough CouncilWorkign RemotelyYesYes30 Working Days
Blackpool Borough CouncilWorking RemotelyYesYes 
Blaenau Gwent County Council Borough CouncilWorking RemotelyYesYes 
Bolsover District CouncilWorking RemotelyYesYes20 Working Days
Bolton Metropolitan Borough CouncilWorking RemotelyYesYes 
Boston Borough CouncilWorking RemotelyYesYes 
Bournemouth, Christchurch and Poole Council (Bournemouth)Closed to publicNoYes7 Working Days
Bournemouth, Christchurch and Poole Council (Christchurch)Closed to publicNoYes5 Working Days
Bournemouth, Christchurch and Poole Council (Poole)Closed to publicNoYes5 Working Days
Bracknell Forest Borough CouncilWorking RemotelyYesYes7 Working Days
Bradford Metropolitan District CouncilWorking RemotelyYesYes10 Working Days
Braintree District CouncilWorking RemotelyYesYes 
Breckland District CouncilWorking RemotelyYesYes20 Working Days
Brent London Borough CouncilWorking RemotelyYesYes10 Working Days
Brentwood Borough CouncilWorking RemotelyYesYes 
Bridgend County Borough CouncilWorking RemotelyYesYes 
Brighton & Hove City CouncilWorking RemotelyYesYes2 Working Days
Bristol City CouncilWorking RemotelyYesYes 
Broadland District CouncilWorking RemotelyYesYes15 Working Days
Bromley London Borough CouncilWorking RemotelyYesYes4 Working Days
Bromsgrove District CouncilWorking RemotelyYesYes 
Broxbourne Borough CouncilWorking RemotelyYesYes12 Working Days
Broxtowe Borough CouncilWorking RemotelyYesYes 
Burnley Borough CouncilWorking RemotelyYesYes6 Working Days
Bury Metropolitan Borough CouncilWorking RemotelyYesYes5 Working Days
Caerphilly County Borough CouncilWorking RemotelyYesYes 
Calderdale Metropolitan Borough CouncilWorking RemotelyYesYes15 Working Days
Cambridge City CouncilWorking RemotelyYesYes 
Camden London Borough CouncilWorking RemotelyYesYes5 Working Days
Cannock Chase District CouncilWorking RemotelyYesYes 
Canterbury City CouncilWorking RemotelyYesYesDelays due to system upgrade - No searches between 25th June and 1st August
Cardiff CouncilWorking RemotelyYesYes 
Carlisle City CouncilWorking RemotelyYesAwaiting clarification20 Working Days
Carmarthenshire County CouncilWorking RemotelyYesYes 
Castle Point Borough CouncilWorking RemotelyYesYes 
Central Bedfordshire CouncilWorking RemotelyYesYes10 Working Days
Ceredigion County CouncilWorking RemotelyYesYes10 Working Days
Charnwood Borough CouncilWorking RemotelyYesYes 
Chelmsford Borough CouncilWorking RemotelyYesYes25 Working Days
Cheltenham Borough CouncilWorking RemotelyYesYes 
Cherwell District CouncilWorking RemotelyYesYes5 Working Days
Cheshire East CouncilOpenYesYes4 Working Days
Cheshire West and Chester CouncilWorking RemotelyYesYes 
Chesterfield Borough CouncilWorking RemotelyYesYesNo service between 10th and 20th July due to annual leave - 15 Working Days
Chichester District CouncilWorking RemotelyYesYes10 Working Days
Chiltern District CouncilWorking RemotelyYesYes 
Chorley Borough CouncilWorking RemotelyYesYes 
City of LondonWorking RemotelyYesYes15 Working Days
City of York CouncilWorking RemotelyYesYes 
Colchester Borough CouncilWorking RemotelyYesYes 
Conwy County Borough CouncilWorking RemotelyYesYes 
Copeland Borough CouncilWorking RemotelyYesYes 
Corby Borough CouncilWorking RemotelyYesYes- Staff shortages from 13th-20th July - 10 Working Days
Cornwall Council (Bodmin)Closed to publicYesNo 
Cornwall Council (Camborne)Working RemotelyYesYes 
Cornwall Council (Liskeard)ClosedNoNo 
Cornwall Council (Penwith)Working RemotelyYesYes 
Cornwall Council (Penzance)Working RemotelyYesYes 
Cornwall Council (St Austell)Working RemotelyYesYes 
Cornwall Council (Truro)Working RemotelyYesYes 
Cotswold District CouncilWorking RemotelyYesYes 
Coventry City CouncilWorking RemotelyYesYes 
Craven District CouncilAwaiting clarificationAwaiting clarificationAwaiting clarification 
Crawley Borough CouncilWorking RemotelyYesYes 
Croydon London Borough CouncilWorking RemotelyYesYes 
Dacorum Borough CouncilWorking RemotelyYesYes7 Working Days
Darlington Borough CouncilWorking RemotelyYesYes15 Working Days
Dartford Borough CouncilWorking RemotelyYesYes 
Daventry District CouncilWorking RemotelyYesYes 
Denbighshire County CouncilWorking RemotelyYesYes6 Working Days
Derby City CouncilWorking RemotelyYesYes4 Working Days
Derbyshire Dales District CouncilWorking RemotelyYesYes 
Doncaster Metropolitan Borough CouncilWorking RemotelyYesYes 
Dorset Council (East Dorset)Working RemotelyYesYes 
Dorset Council (North Dorset)Working RemotelyYesYes 
Dorset Council (Purbeck)Working RemotelyYesYes 
Dorset Council (West Dorset)Working RemotelyYesYes 
Dorset Council (Weymouth and Portland)Working RemotelyYesYes10 Working Days
Dover District CouncilWorking RemotelyNoYes7 Working Days
Dudley Metropolitan Borough CouncilWorking RemotelyYesYes 
Durham County CouncilClosed to publicYesYes10 Working Days
Ealing London Borough CouncilWorking RemotelyYesYes5 Working Days
East Cambridgeshire District CouncilWorking RemotelyYesYes 
East Devon District CouncilWorking RemotelyYesYes5 Working Days
East Hampshire District CouncilWorking RemotelyYesYes5 Working Days
East Hertfordshire District CouncilWorking RemotelyYesYes5 Working Days
East Lindsey District CouncilWorking RemotelyYesYes4 Working Days
East Northamptonshire District CouncilWorking RemotelyYesYes25 Working Days
East Staffordshire Borough CouncilWorking RemotelyYesYes 
East Suffolk District Council (SUFFOLK COAST)Working RemotelyYesYes 
East Suffolk District Council (WAVENEY)Working RemotelyYesYes 
Eastbourne Borough CouncilWorking RemotelyYesYes15 Working Days
Eastleigh Borough CouncilWorking RemotelyYesYes7 Working Days
Eden District CouncilWorking RemotelyYesYes 
Elmbridge Borough CouncilWorking RemotelyYesYes 
Enfield London Borough CouncilWorking RemotelyYesYes10 Working Days
Epping Forest District CouncilWorking RemotelyYesYes15 Working Days
Epsom and Ewell Borough CouncilWorking RemotelyYesYes 
Erewash Borough CouncilWorking RemotelyYesYes 
Exeter City CouncilOpenYesYes 
Fareham Borough CouncilWorking RemotelyYesYes 
Fenland District CouncilWorking RemotelyYesYes13 Working Days
Flintshire County CouncilWorking RemotelyYesYes10 Working Days
Folkestone & Hythe District CouncilWorking RemotelyYesYes12 Working Days
Forest of Dean District CouncilWorking RemotelyYesYes 
Fylde Borough CouncilWorking RemotelyYesYes 
Gateshead Metropolitan Borough CouncilClosed to publicYesNo10 Working Days
Gedling Borough CouncilWorking RemotelyYesYes 
Gloucester City CouncilWorking RemotelyYesYes 
Gosport Borough CouncilWorking RemotelyYesYes 
Gravesham Borough CouncilWorking RemotelyYesYes 
Great Yarmouth Borough CouncilWorking RemotelyYesYes 
Greenwich London Borough CouncilWorking RemotelyYesYes25 Working Days
Guildford Borough CouncilWorking RemotelyYesYes10 Working Days
Gwynedd County CouncilWorking RemotelyYesYes12 Working Days
Hackney London Borough CouncilWorking RemotelyYesYes10 Working Days
Halton Borough CouncilWorking RemotelyYesYes 
Hambleton District CouncilWorking RemotelyYesYes 
Hammersmith and Fulham London Borough CouncilWorking RemotelyYesYes 
Harborough District CouncilWorking RemotelyYesYes 
Haringey London Borough CouncilWorking RemotelyYesYes 
Harlow District CouncilWorking RemotelyYesYes 
Harrogate Borough CouncilWorking RemotelyYesYes8 Working Days
Harrow London Borough CouncilWorking RemotelyYesYes25 Working Days
Hart District CouncilAwaiting clarificationYesAwaiting clarification 
Hartlepool Borough CouncilWorking RemotelyYesYes 
Hastings Borough CouncilWorking RemotelyYesYesEssential system upgrades between 20th and 22nd July - 10 Working Days
Havant Borough CouncilWorking RemotelyYesYes 
Havering London Borough CouncilWorking RemotelyYesYes6 Working Days
Herefordshire CouncilWorking RemotelyYesYes 
Hertsmere Borough CouncilWorking RemotelyYesYes5 Working Days
High Peak Borough CouncilWorking RemotelyYesYes 
Hillingdon London Borough CouncilWorking RemotelyYesYes10 Working Days
Hinckley and Bosworth Borough CouncilWorking RemotelyYesYes7 Working Days
Horsham District CouncilWorking RemotelyYesYes15 Working Days
Hounslow London Borough CouncilWorking RemotelyYesYes25 Working Days
Huntingdonshire District CouncilWorking RemotelyYesYes7 Working Days
Hyndburn Borough CouncilWorking RemotelyYesYes10 Working Days
Ipswich Borough CouncilWorking RemotelyYesYes 
Isle of Anglesey County CouncilWorking RemotelyYesYes 
Isle of Wight CouncilWorking RemotelyYesYes 
Islington London Borough CouncilWorking RemotelyYesYes12 Working Days
Kensington and Chelsea Royal Borough CouncilWorking RemotelyYesYes10 Working Days
Kettering Borough CouncilWorking RemotelyYesYes10 Working Days
King's Lynn and West Norfolk Borough CouncilWorking RemotelyYesYes10 working days
Kingston Upon Hull City CouncilWorking RemotelyYesYes 
Kingston Upon Thames Royal BoroughClosed to publicYesNo8 Working Days
Kirklees Metropolitan Borough CouncilWorking RemotelyYesYes 
Knowsley Metropolitan Borough CouncilWorking RemotelyYesYes10 Working Days
Lambeth London Borough CouncilWorking RemotelyYesYes 
Lancaster City CouncilWorking RemotelyYesYes4 Working Days
Leeds City CouncilWorking RemotelyYesYes 
Leicester City CouncilWorking RemotelyYesYes10 Working Days
Lewes District CouncilWorking RemotelyYesYes9 Working Days
Lewisham London Borough CouncilWorking RemotelyYesYes10 Working Days
Lichfield District CouncilWorking RemotelyYesYes20 working days
Lincoln City CouncilWorking RemotelyYesYes10 Working Days
Liverpool City CouncilWorking RemotelyYesYes10 Working Days
Luton Borough CouncilWorking RemotelyYesYes 
Maidstone Borough CouncilWorking RemotelyYesYes 
Maldon District CouncilWorking RemotelyYesYes15 Working Days
Malvern Hills District CouncilWorking RemotelyYesYes 
Manchester City CouncilWorking RemotelyYesYes 
Mansfield District CouncilWorking RemotelyYesYes 
Medway CouncilWorking RemotelyYesYes 
Melton Borough CouncilWorking RemotelyYesYes30 Working Days
Mendip District CouncilWorking RemotelyYesYes 
Merthyr Tydfill County Borough CouncilWorking RemotelyYesYes12 Working Days
Merton London BoroughWorking RemotelyYesYes 
Merton London Borough CouncilWorking RemotelyYesYes 
Mid Devon District CouncilWorking RemotelyYesYes 
Mid Suffolk District CouncilWorking RemotelyYesYes6 Working Days
Mid Sussex District CouncilWorking RemotelyYesYes 
Middlesbrough Borough CouncilWorking RemotelyYesYes10 Working Days
Milton Keynes CouncilWorking RemotelyYesYes 
Mole Valley District CouncilWorking RemotelyYesYes6 Working Days
Monmouthshire County CouncilWorking RemotelyYesYes11 Working Days
Neath Port Talbot County Borough CouncilWorking RemotelyYesYes6 Working Days
New Forest District CouncilWorking RemotelyYesYes 
Newark and Sherwood District CouncilWorking RemotelyYesYes10 Working Days
Newcastle Under Lyme Borough CouncilWorking RemotelyYesYes18 Working Days
Newcastle Upon Tyne City CouncilWorking RemotelyYesYes15 Working Days
Newham London BoroughWorking RemotelyYesYes 
Newport City CouncilWorking RemotelyYesYes 
North Devon District CouncilWorking RemotelyYesYes 
North East Derbyshire District CouncilWorking RemotelyNoYes15 Working Days
North East Lincolnshire CouncilWorking RemotelyYesYes 
North Hertfordshire District CouncilWorking RemotelyYesYes 
North Kesteven District CouncilWorking RemotelyYesYes3 Working Days
North Lincolnshire CouncilWorking RemotelyYesYes35 Working Days
North Norfolk District CouncilWorking RemotelyYesYes 
North Somerset District CouncilWorking RemotelyYesYes 
North Tyneside Metropolitan Borough CouncilWorking RemotelyYesYes 
North Warwickshire Borough CouncilWorking RemotelyYesYes10 Working Days
North West Leicestershire District CouncilWorking RemotelyYesYes 
Northampton Borough CouncilWorking RemotelyYesYes 
Northumberland County CouncilWorking RemotelyYesYes10 Working Days
Norwich City CouncilWorking RemotelyYesYes 
Nottingham City CouncilWorking RemotelyYesYes 
Nuneaton and Bedworth Borough CouncilWorking RemotelyYesYes 
Oadby and Wigston Borough CouncilWorking RemotelyYesYes7 Working Days
Oldham Metropolitan Borough CouncilClosed to publicYesYes10 Working Days
Oxford City CouncilWorking RemotelyYesYes 
Pembrokeshire County CouncilWorking RemotelyYesYes10 Working Days
Pendle Borough CouncilWorking RemotelyYesYes20 Working Days
Peterborough City CouncilWorking RemotelyYesYes 
Plymouth City CouncilWorking RemotelyYesYes7 Working Days
Portsmouth City CouncilWorking RemotelyYesYes15 Working Days
Powys County CouncilWorking RemotelyYesYes7 Working Days
Preston City CouncilWorking RemotelyYesYes10 Working Days
Reading Borough CouncilWorking RemotelyYesYes20 Working Days
Redbridge London Borough CouncilWorking RemotelyYesYes15 Working Days
Redcar and Cleveland Borough CouncilWorking RemotelyYesYes10 Working Days
Redditch Borough CouncilWorking RemotelyYesYes 
Reigate and Banstead Borough CouncilWorking RemotelyYesYes 
Rhondda Cynon Taff County Borough CouncilClosed to publicYesNo15 Working Days
Ribble Valley Borough CouncilAwaiting clarificationAwaiting clarificationAwaiting clarification 
Richmond Upon Thames London Borough CouncilWorking RemotelyYesYes5 Working Days
Richmondshire District CouncilWorking RemotelyYesYes 
Rochdale Metropolitan Borough CouncilOpenYesYes 
Rochford District CouncilWorking RemotelyYesYes15 Working Days
Rossendale Borough CouncilWorking RemotelyYesYes10 Working Days
Rother District CouncilWorking RemotelyYesYes10 Working Days
Rotherham Metropolitan Borough CouncilWorking RemotelyYesYes6 Working Days
Rugby Borough CouncilWorking RemotelyYesYes10 Working Days
Runnymede Borough CouncilWorking RemotelyYesYes 
Rushcliffe Borough CouncilWorking RemotelyYesYes 
Rushmoor Borough CouncilAwaiting clarificationAwaiting clarificationAwaiting clarification 
Rutland County CouncilWorking RemotelyYesYes 
Ryedale District CouncilWorking RemotelyYesYes 
Salford City CouncilWorking RemotelyYesYes15 Working Days
Sandwell Metropolitan Borough CouncilWorking RemotelyYesYes 
Scarborough Borough CouncilWorking RemotelyYesYes 
Sedgemoor District CouncilWorking RemotelyYesYes 
Sefton Metropolitan Borough CouncilWorking RemotelyYesYes5 Working Days
Selby District CouncilWorking RemotelyYesYes 
Sevenoaks District CouncilWorking RemotelyYesYes 
Sheffield City CouncilWorking RemotelyYesNo20 Working Days - LLC1 and Regulated Searches only
Shropshire CouncilWorking RemotelyYesYes20 Working Days
Slough Borough CouncilWorking RemotelyYesYes 
Solihull Metropolitan Borough CouncilWorking RemotelyYesYes 
Somerset West and Taunton District CouncilAwaiting clarificationAwaiting clarificationAwaiting clarification 
South Bucks District CouncilWorking RemotelyYesYes 
South Cambridgeshire District CouncilWorking RemotelyYesYes 
South Derbyshire District CouncilWorking RemotelyYesYes15 Working Days
South Gloucestershire CouncilWorking RemotelyYesYes10 Working Days
South Hams District CouncilWorking RemotelyYesYes10 Working Days
South Holland District CouncilWorking RemotelyYesYes 
South Kesteven District CouncilWorking RemotelyYesYes 
South Lakeland District CouncilWorking RemotelyNoYes15 Working Days
South Norfolk CouncilWorking RemotelyYesYes6 Working Days
South Northamptonshire CouncilWorking RemotelyYesYes 
South Oxfordshire District CouncilWorking RemotelyYesYes 
South Ribble Borough CouncilWorking RemotelyYesYes 
South Somerset District CouncilWorking RemotelyYesYes 
South Staffordshire CouncilClosed to publicYesYes12 Working Days
South Tyneside Metropolitan Borough CouncilWorking RemotelyYesYes21 Working Days
Southampton City CouncilWorking RemotelyYesYes 
Southend-on-Sea Borough CouncilWorking RemotelyYesYes 
Southwark London Borough CouncilWorking RemotelyYesYes5 Working Days
Spelthorne Borough CouncilWorking RemotelyYesYes 
St Albans District CouncilWorking RemotelyYesYes7 Working Days
St Helens Metropolitan Borough CouncilWorking RemotelyYesYes 
Stafford Borough CouncilWorking RemotelyYesYes22 Working Days
Stafford Borough CouncilWorking RemotelyYesYes22 Working Days
Staffordshire Moorlands District CouncilWorking RemotelyYesYes10 Working Days
Stevenage Borough CouncilWorking RemotelyYesYes 
Stockport Metropolitan Borough CouncilWorking RemotelyYesYes 
Stockton-on-Tees Borough CouncilWorking RemotelyYesYes7 Working Days
Stoke-on-Trent City CouncilWorking RemotelyYesYes 
Stratford-upon-Avon District CouncilClosed but accepting ordersYesYes40 Working Days
Stroud District CouncilWorking RemotelyYesYes 
Sunderland City CouncilWorking RemotelyYesYes 
Surrey Heath Borough CouncilWorking RemotelyYesYes 
Sutton London BoroughWorking RemotelyYesYes 
Sutton London Borough CouncilWorking RemotelyYesYes 
Swale Borough CouncilWorking RemotelyYesYes 
Swansea City and Borough CouncilWorking RemotelyYesYes10 Working Days
Swindon Borough CouncilClosed to publicYesNoAccepting orders which will be returned in date order when re-open
Tameside Metropolitan Borough CouncilClosed to publicYesNo 
Tamworth Borough CouncilWorking RemotelyYesYes20 Working Days
Tandridge District CouncilWorking RemotelyYesYes 
Teignbridge District CouncilWorking RemotelyYesYes6 Working Days
Telford and Wrekin Borough CouncilWorking RemotelyYesYes10 Working Days
Tendring District CouncilWorking RemotelyYesYes 
Test Valley Borough CouncilWorking RemotelyYesYes 
Tewkesbury Borough CouncilWorking RemotelyYesYes18 Working Days
Thanet District CouncilWorking RemotelyYesYes10 Working Days
Three Rivers District CouncilWorking RemotelyYesYes11 Working Days
Thurrock CouncilAwaiting clarificationAwaiting clarificationAwaiting clarification 
Tonbridge and Malling Borough CouncilWorking RemotelyYesYes9 Working Days
Torbay CouncilWorking RemotelyYesYes20 Working Days
Torfaen County Borough CouncilWorking RemotelyYesYes 
Torridge District CouncilWorking RemotelyYesYes6 Working Days
Tower Hamlets London Borough CouncilWorking RemotelyYesYes10 Working Days
Trafford Metropolitan BoroughWorking RemotelyYesYes15 Working Days
Tunbridge Wells Borough CouncilWorking RemotelyYesYes5 Working Days
Uttlesford District CouncilWorking RemotelyYesYes 
Vale of Glamorgan CouncilWorking RemotelyYesYes10 Working days
Vale of White Horse District CouncilWorking RemotelyYesYes 
Wakefield Metropolitan District CouncilAwaiting clarificationAwaiting clarificationAwaiting clarification 
Walsall Metropolitan Borough CouncilWorking RemotelyYesYes 
Waltham Forest London BoroughWorking RemotelyYesYes 
Wandsworth Borough CouncilWorking RemotelyYesYes7 Working Days
Warrington Borough CouncilWorking RemotelyYesYes 
Warwick District CouncilWorking RemotelyYesYes 
Watford Borough CouncilWorking RemotelyYesYes 
Waverley Borough CouncilWorking RemotelyYesYes10 Working Days
Wealden District CouncilWorking RemotelyYesYes 
Wellingborough Borough CouncilWorking RemotelyYesYes 
Welwyn Hatfield District CouncilWorking RemotelyYesYes15 Working Days
West Berkshire CouncilWorking RemotelyYesYes20 Working Days
West Devon Borough CouncilWorking RemotelyYesYes7 Working Days
West Lancashire District CouncilWorking RemotelyNoNo12 Working Days
West Lindsey District CouncilWorking RemotelyYesYes10 Working Days
West Oxfordshire District CouncilWorking RemotelyYesYes 
West Suffolk District Council (FOREST HEATH)Working RemotelyYesYes 
West Suffolk District Council (ST. EDMUNDSBURY)Working RemotelyYesYes 
Westminster City CouncilWorking RemotelyYesYes12 Working Days
Wigan Metropolitan Borough CouncilWorking RemotelyYesYes15 Working Days
Wiltshire CouncilWorking RemotelyYesYes25 Working Days
Winchester City CouncilWorking RemotelyYesYes 
Windsor and Maidenhead Royal Borough CouncilWorking RemotelyYesYes13 Working Days
Wirral Metropolitan Borough CouncilClosed to publicNoYes5 Working Days
Woking Borough CouncilWorking RemotelyYesYes 
Wokingham Borough CouncilWorking RemotelyYesYes 
Wolverhampton City CouncilWorking RemotelyYesYes7 Working Days
Worcester City CouncilWorking RemotelyYesYes10 Working Days
Worthing Borough CouncilWorking RemotelyYesYes20 Working Days
Wrexham County Borough CouncilWorking RemotelyYesNo25 Working Days
Wychavon District CouncilWorking RemotelyYesYes5 Working Days
Wycombe District CouncilWorking RemotelyYesYes5 Working Days
Wyre Borough CouncilWorking RemotelyYesYes 
Wyre Forest District CouncilWorking RemotelyYesYes

24th March 2020

With the government’s latest requirements, we have moved ALL of our colleagues to home working for the foreseeable future. We have strict guidelines in place for home working to ensure our customer service levels are not affected by these measures.

If you have any queries during this time, please contact your Account Manager in the first instance.

20th March 2020

In light of the current situation, we wanted to give you a further update on the measures we are taking here at poweredbypie & PSG.

Our priority is the health, safety and well-being of all of colleagues and customers and as such we are putting home working solutions in place. All of our CPDs, training sessions and account management meetings will be moved to either a call or online with immediate effect.

With regards to our service to you, we have robust plans in place so that we’re able to get through any scenario. “We continue to take a ‘business as usual’ approach in our commitment to support your caseloads.

We are also working extremely closely with our suppliers to minimise disruption where we can. And, we are looking to offer search delay insurance to give you and your clients some peace of mind throughout these unsettling times. In the event of any delays, we will offer alternative solutions wherever possible.

Finally, as many of you are now working away from the office, we have expanded our CPD programme to include practical sessions which will help you maximise your productivity in a home working environment. You can access all our training sessions here - https://mailchi.mp/poweredbypie/training.

We will continue to keep you informed of any updates or for more information, please contact your Account Manager.

Copyright © 2020 poweredbypie

Property Information Exchange Limited is an executive member of the Council of Property Search Organisation and subscribes to the Search Code. As part of that Code we use an Alternative Dispute Resolution service. If you make a complaint and we are unable to resolve it to your satisfaction you may refer the complaint to The Property Ombudsman scheme (website: www.tpos.co.uk, email: admin@tpos.co.uk). We will co-operate fully with the Ombudsman during an investigation and comply with the Ombudsman’s final decision.

PSG Financial Services Limited uses an Alternative Dispute Resolution provider, please see www.financial-ombudsman.org.uk for more information.

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