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Privacy Policy

We are committed to preserving the privacy of all visitors to our website.

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Changes to this Privacy Policy

Following the introduction of GDPR we have updated our privacy policy. Read the updates here.

How to contact us

If you want to request information about our Privacy Policy you can write to:

  • The Data Protection Officer
  • Property Information Exchange Ltd
  • Wyvols Court
  • Swallowfield
  • Reading, RG7 1WY

We are affiliate members of CoPSO, for peace of mind when it comes to CML compliance. Not only that - we only panel searches to other CoPSO members so you’re doubly covered! We carry PI cover of £5m per claim.

All our Personal Local Authority Searches are underwritten by First Title Insurance plc - of whom we are appointed representatives. poweredbypie is a corporate partner of IPSA, the Association of Independent Personal Search Agents.

All complaints will be handled in line with our Complaints Procedure, a copy of which can be requested by writing to Complaints Department, Wyvols Court, Basingstoke Road, Swallowfield, RG7 1WY or by email to complaints@poweredbypie.co.uk. If you are not satisfied with the resolution of your complaint, you may, under the Search Code, refer the matter to The Property Ombudsmen. The Property Ombudsman scheme can be contacted at: Milford House, 43-55 Milford Street, Salisbury, Wiltshire SP1 2BP. Phone: 01722 333306. E-mail: admin@tpos.co.uk.

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