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Our Security

Your data’s security is something we take incredibly seriously.

So seriously that we run extensive due diligence on all coding and system maintenance - ensuring that there are no chinks in our armour and your data is safe.

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Data Security FAQs

Are your systems secure?
Yes, all communication with our applications is over an encrypted HTTPS connection and all passwords are hashed using an industry standard ‘one-way’ algorithm - meaning you can use our systems with confidence that you’re secure.

Where is my data stored?
Your data is stored within UK Microsoft Azure datacenters trusted by the British MoD, Tesco, Marks & Spencer and the NHS.

Not only is our data storage the best on the market; we replicate your data between two separate UK datacenters, providing you with high availability and redundancy no matter what happens - ensuring that your data will be available anywhere, anytime.

Is my data safe?
You will benefit from unrivalled protection from malware, trojans and viruses.

Visit Microsoft for more information

Who is responsible for the security of my data?
The security of the datacenters and infrastructure is provided by Microsoft, giving you some of the best protection in existence.

In our applications, the responsibility ultimately lies with us, something we take incredibly seriously. So seriously that we run extensive due diligence on all coding and system maintenance - ensuring that there are no chinks in our armour and your data is safe.

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More information

For more information and technical insight into how we secure your data, please download our Data Security document

Data Security

2.1MB PDF. This requires Adobe Acrobat - download for free here

We are affiliate members of CoPSO, for peace of mind when it comes to CML compliance. Not only that - we only panel searches to other CoPSO members so you’re doubly covered! We carry PI cover of £5m per claim.

All our Personal Local Authority Searches are underwritten by First Title Insurance plc - of whom we are appointed representatives. poweredbypie is a corporate partner of IPSA, the Association of Independent Personal Search Agents.

All complaints will be handled in line with our Complaints Procedure, a copy of which can be requested by writing to Complaints Department, Wyvols Court, Basingstoke Road, Swallowfield, RG7 1WY or by email to complaints@poweredbypie.co.uk. If you are not satisfied with the resolution of your complaint, you may, under the Search Code, refer the matter to The Property Ombudsmen. The Property Ombudsman scheme can be contacted at: Milford House, 43-55 Milford Street, Salisbury, Wiltshire SP1 2BP. Phone: 01722 333306. E-mail: admin@tpos.co.uk.

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