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At poweredbypie, we don’t just accept difference - we celebrate it. We support it and we thrive on it for the benefit of our employees, our products and our community.

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Junior Credit Controller

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Reporting to

Credit Control Manager

Department

Finance

Location

Reading, Berkshire

Hours/Term

Full time, permanent

Salary and benefits

£20,000 - £22,000 per annum + bonus. Pension, life assurance, private health.

Background and scope

In June 2017, Property Information Exchange (PIE) raised private equity and bank investment capital to facilitate the acquisition of Property Search Group (PSG). This acquisition was the foundation to enable substantial growth in the size and profitability of the combined businesses, thereby creating the industry leader in the sector.

PIE is looking for a Junior Credit Controller to work in the Finance Team. This is a fantastic opportunity to build on your existing experience within a business that has specific rapid growth plans over the next three years and beyond.

The Group is already a market-leading provider of services and software to legal firms across England and Wales. Its key services are search aggregation (provision/facilitation of property-related searches to conveyancers as part of due diligence activities on property transactions) and software (Brighter Law; software which assists law firms with a wide range of IT led business and process solutions).

Key tasks and responsibilities

Reporting to the Credit Control Manager, you will be responsible for collecting cash and outstanding payments owed to the business. This is an excellent opportunity, for the right candidate, to gain experience of all areas of Credit Control, to progress and succeed in a fast moving environment

  • Main Duties
  • Developing relationships with customers to chase outstanding invoices and understand any issues the customer has that will need to be resolved before payment is made
  • Assist the Credit Controller with the investigation of open payments
  • Process monthly customer statements and respond to any feedback and statement queries
  • Assist the credit controller making telephone contact with customers who have reached their payment term deadline
  • Report any debts which cannot be resolved to the Manager
  • Specialised customer service tasks to be completed as required such as providing system help to clients.

 

Personal Skills

  • Qualifications & Experience
  • Previous experience in a customer service based role would be an advantage but is not essential
  • Communicating & Influencing
  • Must be a confident communicator both on the phone and via emails
  • Self-Management
  • Be self motivated and receptive to change
  • Be creative and use your own initiative to suggest new ways to approach a problem
  • Other Skills
  • Be energetic and have an enthusiastic approach
  • Have a good eye for detail as work will need to be checked
  • Must have good numeracy skills and be able to set up a simple spread sheet

Interested?

For more information or to apply for this role, please send us your CV and cover letter

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Property Information Exchange Limited is an executive member of the Council of Property Search Organisation and subscribes to the Search Code. As part of that Code we use an Alternative Dispute Resolution service. If you make a complaint and we are unable to resolve it to your satisfaction you may refer the complaint to The Property Ombudsman scheme (website: www.tpos.co.uk, email: admin@tpos.co.uk). We will co-operate fully with the Ombudsman during an investigation and comply with the Ombudsman’s final decision.

PSG Financial Services Limited uses an Alternative Dispute Resolution provider, please see www.financial-ombudsman.org.uk for more information.

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